From women-in-hockey-bounces+women-in-hockey-archive=email@hidden Tue Mar  4 18:43:26 2003
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To: Laura Graham 
From: Chuq Von Rospach 
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Subject: Re: admin stuffage--please see below
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On Tuesday, March 4, 2003, at 05:58  PM, Laura Graham wrote:
> Why don’t you add “women in hockey” to the subject line to prevent 
> confusion from people who cannot see header info without actually 
> opening the mail?
>

Because we feel that's the wrong way to identify things. Every message 
we send out identifies itself in the headers in the List-ID header. Any 
decent mail client will allow you to use filters that allow you to set 
up your client to identify messages from a list by using that client 
(this unfortunately excludes AOL, because their software is broken on 
any number of levels).

The reason we don't put a flag in the subject line is simple. I've done 
research into this, and the subject line is the main thing someone uses 
to decide whether or not to read a message. At the same time, most mail 
clients only show 35 characters or so of a subject line. if we took 
even 5 or 6 characters out of the subject line, we significantly hurt 
the ability for a message to identify itself to a user, and I feel 
that's the wrong thing to do when that information is already available 
elsewhere in the message.

The real answer is to pressure the developers to fix their software and 
give it useful filtering, not screw up the subject line for everyone to 
work around bugs in a few clients.


-- 
Chuq Von Rospach, Architech, Apple IS&T E-mail systems
email@hidden


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